Orders will be process and usually ship within 24hrs. We will expedite your order but cannot always guarantee same-day shipping. Orders placed on Saturday, Sunday, or holidays will be processed on the next working day. We may need to contact you for address verification.
All shipping charges are determined by weight. The minimum shipping weight is 1 pound. The shipping price is calculated ether by total weight (item weight x Qty) or by Dimension Weight, whichever is greater. Insurance is included in all our shipments. In most cases, adding accessories to your order will not increase your shipping charges
- Tracking number provided for all orders
- Signature required for orders above $150
- USPS Priority (3) day delivery for International customer
This is a flat rate up to 18.5 Kilo /40 pounds. Adding accessories
to your order will not increase your shipping charges.
From time to time the need to return and item may occur. Please read below for a detailed overview of our return policy. We will exchange defective or damaged products within the warranty period at ZERO cost to you. This is usually 30 days unless stated otherwise.
- Returns for refund are accepted for the first 7 days after you receive your order.
If you wish to return an item by choice, meaning it is not caused by defect or performance, which originally had free shipping the original shipping fee will be deducted from your refund. If there were shipping charges they will not be refundable.
- Please contact us by using the CONTACT tab.
- Any problem with an Item must be reported within the warranty period.
- If items are damaged in transit please notify us within 24 hoursof receiving the package.
- Shipping costs are non refundable
- Exchanges are at ZERO cost to customers during the warranty period.
- You are responsible for shipping cost when returning an item for refund.
Please do not send any items to us without a RETURN MERCHANDISE AUTHORIZATION (RMA) Number.[warranty_request]