FAQs

Which breakout board is compatible with my PSU?
We created an extensive compatibility list here.
I need help wiring my ZSX breakout board to my motherboard!
We're here to help! We created this ZSX to mobo wiring guide which covers our ZSXZSX Amp, and X15B ZSX breakout boards. If you need more assistance after reviewing the guide, then please contact us.
What is the difference between all your breakout boards?
The biggest difference is usually compatibility but features also vary. We have this comparison guide detailing our breakout board differences.
Where do you ship from?
We are located in and ship from California.
When will my order ship?
Our processing time is usually 1-3 business days. Orders placed on Saturday, Sunday, or holidays will be processed on the next working day. Transit time will depend on the carrier and service you select at checkout. We may need to contact you for address verification. To ensure fast shipping, it is important to leave a valid daytime phone number when placing your order.
Do you offer quantity discounts?
If QTY discounts are not posted online for the item you seek, please call 909-480-3000 to inquire about quantity discounts or to make a volume purchase. If you have bought from us before, please direct your message to the representative who last assisted you. This will help us to better serve your needs.
Do you ship to my country?
We currently offer shipping to the following Countries: Andorra, Australia, Austria, Belarus, Belgium, Brunei, Canada, Colombia, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Guam, Hong, Kong, Hungary, Iceland, Indonesia, Israel, Italy, Japan, Latvia, Lithuania, Malaysia, Mexico, Montenegro, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Republic of Ireland, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom (UK), United States (US), Uruguay, Venezuela.
How are shipping charges calculated?
All shipping charges are determined by weight. The minimum shipping weight is 1 pound. The shipping price is calculated either by total weight (item weight x Qty) or by Dimension Weight, whichever is greater. Insurance is included for all shipments. In most cases, adding accessories to your order will not increase your shipping charges. Please note that customs is not quoted by us for international orders.
Why did the carrier bill me even more taxes/duties/customs to deliver my order? I already paid you.
Our shipping fee is purely to cover shipping transportation. Unfortunately, we are unable to quote customers for any customs/duties/taxes a country might charge. Any customs/duties are solely the customer's responsibility to pay.

If you select FedEx: once the package is in the destination country, FedEx will present you with the customs invoice and require payment before releasing the package to you.
If you select USPS: USPS will deliver to customs and your local customs office will send you an invoice after processing the package. Upon paying the invoice, the package will get transferred to your local postal carrier.

We no longer offer USPS to all international countries due to several shipping issues and delays.

What warranty do you offer?
Our coverage period is 30 days for replacement and 7 days for refund, excluding items whose description or heading specifies otherwise. Full terms and conditions here. After 30 days, you will have to contact the manufacturer to check for additional coverage.
What forms of payment do you accept?
Visa, MasterCard, Amex, and Bitcoin (BTC).

ASIC Miners, such as Antminer and Avalon, are subject to availability. Cryptocurrency is the ONLY payment form accepted for ASIC miners, unless otherwise noted in the product description. All purchases of ASIC miners are final sale.